Managed Services Provider (MSP)
MSP can optimize service management, allowing employees to focus on what is really important to the company.
With the growth of the objectives and the challenges to reach them, the executives of the great corporations identify the need to reinforce the expertise and the structure.
The solution found is the outsourcing of a series of activities, which are contracted to join forces with the company's effective staff.
With the advent of Law No. 13,429/217, which finally came to regulate outsourcing and allow any activity of the company to be outsourced, be it support activity or the activity for which the company was constituted, this practice tends to increase considerably.
Com a contratao de inmeros fornecedores, o controle da qualidade dos servios e do cumprimento das exigncias das Leis Trabalhistas e Tributrias totalmente perdido.
Para enderear esse problema, o administrador deve contar com o apoio de um Managed Services Provider.
Definition of Managed Services Provider by SIA
O que MSP?
The Managed Services Provider (MSP) is a service company that is responsible for managing an organization's contingent labor program.
The MSP may or may not be independent of a staffing company.
Typical responsibilities of an MSP include overall program management, reporting, vendor selection and management, job application distribution, and billing consolidation.
Staffing Industry Analysts www.staffingindustry.com
Importncia vital para o Negcio
In the past, supplier management was an activity that had very little importance in companies;
However, the scenario has changed and currently this is a strategic action, especially in medium and large organizations;
This change occurred because companies realized that, with proper supplier management, it is possible to obtain the best products and services on the market with a good cost-benefit ratio.
Studies show common benefits that encouraged the adoption of supplier management were:
- Increase in the added value of products, services and raw materials purchased;
- More efficient delivery capabilities ;
- Technology supported processes increase;
- Right balance between insourcing and outsourced labor supply;
- Compliance adherence increase.
MSP key benefits
Regarding the processes
Outros benefcios
- Standardization
- Single point of contact
- Risks mitigation
- Compliance adherence increase
- Data accessibility for better strategic decision making
- More focus on the company's business strategies while a partner drives the processes
- Flexibility to contract and discontinue an activity
Citrine Consulting Value Proposition
Citrine Consulting, based on years of experience implementing complex projects for the most diverse industries, offers an analysis, diagnosis, implementation and management methodology that supports the client throughout the entire journey, according to the steps below:
- After analyzing the list of suppliers, Citrine Consulting presents a vision of the current situation and recommends the model of the program to be implemented, as well as the technology to be used;
- If the decision is to go ahead, we prepare the solution design and budget;
- With the acceptance, we enable the implementation of the project and its subsequent management;
- At the beginning of the implementation, we prepare the organizations climate for the change and onboard suppliers in the program;
- During management, we carry out project governance, aiming at continuous improvement, evaluation of current suppliers and possible suggestion of new ones.
How we can help your company?
As it is a very comprehensive solution, the MSP can be presented in two formats, to meet the company's strategic objectives, as described below:
Managed services provider
(Full scope)
Monitoring of Recruitment & Selection, Integration and Termination Processes of Third Parties
Audit of third-party labor documentation and service provider company compliance
Evaluation of Current Suppliers / Suggestion of New Suppliers
Anlise do Spending por fornecedor
Identity management
( Compliance with labor and tax laws)
Audit of third-party labor documentation and service provider company compliance;
Evaluation of current suppliers / Suggestion of new suppliers
Possibility of Integration with third-party access control to company facilities
Why Citrine Consulting?
Citrine Consulting has extensive knowledge and experience in the development, implementation and management of Business Process Outsourcing projects.
The team dedicated to this practice is certified by the IAOP International Association of Outsourcing Professionals.
As Certified Outsourcing Professionals, they are accredited to lead BPO projects around the globe, as the practice has a universal language.
Part of the requirements for obtaining this certification is proof of successful cases designed and implemented by the outsourcing professional.
Based on this experience, Citrine Consulting developed its methodology and excellence in process outsourcing, helping its Clients to optimize their results.
